Lyric Software Privacy Statement

At Lyric Software, we dedicate ourselves to revolutionizing the way school directors handle their management information needs. We respect and protect the privacy of those who use our products and services. When we collect information from you, we want you to know how it is used. This privacy statement explains the privacy policies and practices specific to the SchoolWays software products and services.

Because of the financial nature of our business, our products are not designed to appeal to children under the age of 13. Therefore, we do not knowingly attempt to solicit or receive any information from children.

Our Philosophy and Practices

We at Lyric Software want you to feel comfortable and confident when using our products and services. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our SchoolWays software products and services:

Unless you ask us to, Lyric Software will not share your data with outside companies at all.

Our information practices

Here is a description of the information we collect and how it is used:

We may request information from you when you register or use your Intuit product, or if you apply for a rebate, use our Web sites or other online services, order products or services from us online, or initiate software downloads from our Web sites. The information we ask you to provide may include:

• Contact information, such as your name, address, phone, business name and e-mail address, to fulfill your request and to contact you in the future.
  
  
• Financial information related to services you request, such as information collected in connection with signing up for available online services.
  
  
• Payment information necessary to process your order.
  
  
• We may also request contact, information in connection with contests, sweepstakes or surveys you may choose to participate in.
  
  
• During registration, we provide you the opportunity to answer some general questions about yourself and how you use the SchoolWays product. This information will help us continue to improve our products to better meet your needs. Answering these questions is optional, and you will be able to register your product without completing this questionnaire.

SchoolWays Product Update

Lyric Software works year-round to make SchoolWays better. From time to time, we place updates on our Web site for customers to download. An update might include a timesaving new feature, minor repairs to keep software running smoothly, or timely information relevant to customers' businesses.

You may download program updates by visiting

http://www.lyricsoftware.com/support,aspx

Lyric Software Web Site Login

During the sign-up process, we request an e-mail address, password, and a challenge question and answer. The information you give us is used to provide you a single login that can be used to verify your identity and grant you access to SchoolWays products and services. If you do not to create a SchoolWays Web Site Login, you may not be able to download SchoolWays updates as described above.

More on our general information practices:

Required and Optional Information. We identify what information is required to fulfill your request and what information is optional. If you choose not to provide required information, we will not be able to provide the service you are requesting.

E-Mail Messaging. When sending you e-mail we may use an image called a single pixel GIF, that allows us to format messages tailored to your computer's capabilities. We also use this technology to determine, in the aggregate, the number of people who open our e-mails. When you initiate a response by clicking on a link within an e-mail message, you are re-directed onto the internet. We then record your individual response to help us deliver information that is more relevant to your interests.

Service Alerts and Critical Notices. Although we respect and honor the privacy preferences you have expressed, we may nevertheless contact you to inform you of specific changes that may impact your ability to use this service or for other critical non-marketing purposes, such as bug alerts. We may also contact you to respond to your specific requests or to clarify the order information you provided to us.

Intuit Partners and Co-branded or Third-party Sites. Some products and services offered through this product are offered by Intuit's business partners. To fulfill your request for such services, we will forward your customer information to a partner, as necessary. When offering partner services on an Intuit or a co-branded site, the partner who will be receiving your information will be clearly identified. The SchoolWays software may provide links to third-party Web sites, such as those of our business partners. On these sites, either Lyric Software and/or its partners may collect information about you. Lyric Software is not responsible for the action of these third parties. We encourage you to review their privacy policies to learn more about what, why and how they collect, use and store personally identifiable information.

We may also enter into "joint marketing" relationships with carefully selected partners who offer products or services that may be of interest to you. When we do, they are prohibited from using any of your personal information for anything outside the joint venture, unless you choose to give them your information or become their customer. Our contracts with them protect the confidentiality of the limited information we share with them.

Changes to Our Privacy Policy. If we plan to make significant changes to any of our privacy policies or practices with respect to how we use personally identifiable information, we'll post those changes to the LyricSoftware.com Web site 30 days before they take effect.

Submitting Feedback. Using our Web site, you can ask us questions and share comments with us. Through our Feedback form, we provide you a chance to send specific questions or comments and we request, at your option, a name and e-mail address, so that we may respond to your inquiry. All submissions through this form are treated as non-confidential and non-proprietary, and may be published or used by Intuit for other purposes. Unless we get your permission, we will only publish comments anonymously, without your personal information.

Service Providers. In some cases, we may need to share your personal information with service providers to complete a business process or provide a service on our behalf. For example, we may use service providers to deliver products, offer online software applications or send e-mails. Service providers are strictly prohibited from using your personally identifiable information for purposes other than to act on our behalf.

Intuit and its Subsidiaries. Intuit and its subsidiaries may exchange customer information with each other to fulfill your requests or to provide you with information about other products or services.

Change of Control. Your personally identifiable information may be transferred in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of Intuit and/or its subsidiaries. You will have the opportunity to opt out of further secondary use of your information following any change of control.

Legal Disclosure. In some cases we may disclose certain information to comply with a legal process, such as a court order, subpoena, search warrant, or law enforcement request.

We tell you how and why we use web technologies.
Here is how and why we use some common technologies to help the product interact with our web site:

• Cookies. A "cookie" is a small piece of information that our Web site may provide to your browser while you are at our Web site. SchoolWays products and services supply your browser with cookies that contain a unique identifier used to better understand Web site usage in the aggregate so that we know what areas of our site users prefer (e.g., based on the number of visits to those areas). You may receive additional cookies when you request a service through this site.

  If you simply want to browse, you do not have to accept cookies from our site, although choosing not to accept cookies could limit your ability to use certain areas of the Web site. Should you decide, however, that you would like to request a service and you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that we send. Most browsers are defaulted to accept and maintain cookies.

  When you use the SchoolWays Web Site Login, you will receive a cookie as part of the personal identification process. This cookie will be used to confirm your identity each time you wish to access one of our services. The cookie enables you to go from screen to screen without being repeatedly asked to authenticate your identity.

• Web Beacons. Web beacons (also known as single-pixel or clear GIFs) are graphical images that we may use to set and access cookies as described in the section Cookies. Web beacons allow us to determine which pages and features of our site are accessed by our users. In this way we can determine what areas of our site are most useful to you. Web beacons are also used when we send you e-mail, as described in the section E-Mail Messaging.
• Links to the Internet. SchoolWays software is "Internet enabled," allowing us to deliver products, services and information via the World Wide Web. In providing these services, your SchoolWays software will sometimes link to Web sites on the Internet after you click on a link or a message within the SchoolWays software. Links leading to the Internet are distinguished by a lightning-bolt icon. After clicking on one of those links, you will pass through an Intuit server before being "re-directed" onto the Internet. This allows SchoolWays to send you to the proper Web site even if the destination Web site has changed locations. We store which message you clicked on and its location within the software prior to linking you to the Internet. Lyric Software servers register the Web site you request from within the software. Intuit does not register your surfing behavior after that point.
• Web Site and Intuit Server Usage Data. Our Web site — as well as servers used to support Internet enabled services from within our software product — track usage data, including, for example, your IP address, your browser type and version, which pages you view, which page, if any, linked you to our site, and which link, if any, you follow off of our site. We use this data in the aggregate to better understand Web site and product activity to improve our offerings. We may also use this data to provide you a more personalized Web site experience, assistance with technical support questions, and to send you special offers, product and service updates, or other promotional materials that are relevant and tailored to your interests.

We give you choices about how the personally identifiable information that you provide to us may be used.
Intuit does not share your information with outside companies for their promotional use. We give you the opportunity to control the use of your personal information, that you provide to us, for purposes other than those required to fulfill your request. For example, on occasion we may use your contact information to send you promotional communications about Intuit products and services or those of our partners. If you do not wish to receive such communications, you may specify your contact preferences during the information collection process or by contacting us at http://www.lyricsoftware.com.

We work to protect personally identifiable information from loss, misuse, and unauthorized alteration.
We use industry recognized security safeguards to help protect the personally identifiable information you provide us from loss, misuse or unauthorized alteration. Whenever we prompt you to transmit sensitive information, such as a credit card number, we support the encryption of your data as it is transmitted to us.

When you use any of SchoolWays online features, we work to protect personally identifiable information stored on our sites' servers from unauthorized access using industry standard computer security products such as firewalls, as well as carefully developed security procedures and practices. All Lyric Software employees must review and sign a written statement of these practices, which include limiting access to sensitive information only to those employees who require the information and enforcing strict password protocols for all employees. We use both internal and external resources to review the adequacy of our security measures on a regular basis.